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Shipping 

 

We ship all over India. Shipping cost depends on your location, we provide free shipping on orders above Rs.1000

Shipping timelines can vary depending on location, it can take between 3-20 days. 

 

International Customers

 

For customers located outside India, we exclusively offer digital products. Currently, we are unable to ship internationally. However, we are working on expanding our shipping options and plan to offer international shipping in the future. Stay tuned for updates!

 

 

Returns & Exchanges

We don't accept returns. If you received a damaged product, please contact us at hello@rashmisillustration.com.
 

At the moment, we're not offering refunds for Digital Downloads. Your product link stays active for 30 days. This policy applies to both domestic and international customers.

 

 

Incorrect contact details

 

In case incorrect contact details are provided from your end and the delivery company cannot reach you, the package will be returned to our warehouse.

 

We will try contacting you on the registered phone number or email address and if we are able to get through, we will resend you the package with an additional delivery charge. In case we can’t reach you, we will refund the payment made by you, after subtracting the delivery charges. Please do try and contact us if your package hasn’t been delivered after more than 15 days of placing the order. It helps resolve the issue and get the package into your hands faster.

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